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Depositphotos 97383166 XL How to Handle Difficult Customers Who Think They’re Always Right

How to Handle Difficult Customers Who Think They’re Always Right

POST SUMMARY: The most incorrect quote about customer service is, “the customer is always right.” Some customers just don’t know what they want or need. Good customer service providers know it’s their job to try to find a solution that’s best for the customer. The most incorrect quote about customer service that is perpetuated time …

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178 WESTPAW SMALLFORMAT Five Questions: Meet Spencer Williams, West Paw Founder & CEO

Five Questions: Meet Spencer Williams, West Paw Founder & CEO

SUMMARY: Spencer Williams, CEO of West Paw, says pet brands can be a force for good. The Pet Sustainability Coalition helps members implement social and environmental best practices. West Paw supports its community by giving employees paid time to volunteer. The company is driven by its passion for pets, and their connection to their parents. …

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pawleaf Sustainability Performance: Examining the Future of Pet Food

Sustainability Performance: Examining the Future of Pet Food

POST SUMMARY: A major shift is now underway among consumers, driven largely by the tsunami of media attention falling on the relationship between the current food system and climate impact. Food production and current agriculture practices generate anywhere from 27 to 34 percent of global greenhouse gas emissions. As more people look to make sustainable …

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CBD Drops getty1347122902.jpg.optimal Time for Pain Medication 101

Time for Pain Medication 101

Summary: Pain is simply defined as any physical discomfort caused by injury or disease. Pain can be acute, or chronic, such as contending constantly with arthritis in the joints. Pain management is garnering much-needed attention in recent years. The growing arsenal of pain-relieving options now ranges from medications, to laser therapy, acupuncture, acupressure, and hydrotherapy. …

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Beatty TVPJulAug22 DryMounts MainImage In-Clinic Preparation and Evaluation of Urine Dry-Mount Samples

In-Clinic Preparation and Evaluation of Urine Dry-Mount Samples

In veterinary practice, urine sediment is commonly evaluated as part of a complete urinalysis performed as routine screening for urinary tract and systemic disease. Identification of formed elements in urine sediment (including cells, casts, and crystals) in wet-mount preparations requires training and expertise. Dry mounts are easy to prepare and routine stains can be used …

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1656341639 713 What to Look for and How to Intervene How to Tell if Your Dog is Losing Vision - What to Look for and How to Intervene

How to Tell if Your Dog is Losing Vision – What to Look for and How to Intervene

Aging dogs are predisposed to several ocular abnormalities ranging from benign changes to vision-threatening or painful diseases. Fortunately, most ocular diseases can be diagnosed through an examination alone or with the addition of a few simple diagnostic tests. This article discusses ocular diseases common in aging dogs and focuses on conditions that are more likely …

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